Our company would like to receive user testing insights and ensure everything is functioning smoothly on our current website. We believe that insights coming out of this project will help us design a better product and offer a better experience to our customers.

We would like a student (or a group of students) to conduct user testing scenarios on our product and then report the results back to us.

This would include:

• Conducting background research on our existing web application. We are happy to provide a walkthrough and other resources to help bring them up to speed.
• Conducting user testing scenarios with our product and reporting results back
• Learning about various testing techniques that are currently industry standard and learning how to perform them efficiently and capture feedback well.

By the end of the project, students should complete the following list of activities:

• Familiarize themselves with our existing product
• Familiarize themselves with industry standard user testing processes
• Conduct user testing scenarios
• Create user testing manual that relates to the customer journey
• Present any findings and provide a detailed written report of methodology (user testing manual), tests, and outcomes / insights.

Final deliverables should include

• A final report detailing methodology (user testing manual), tests, and outcomes / insights.
• A presentation of the final report

Students will connect directly with us for mentorship throughout the project. We will be able to provide answers to questions such as:

• Current product understanding
• Industry standard testing techniques